Cancellation Policies

Nutrition Counseling Sessions:

We understand that you may need to cancel an appointment occasionally. In such circumstances, please contact us no later than 36  hours before your scheduled appointment time. You may do so by contacting Healthy Bites NY Nutrition, PLLC via phone, email, or website.  If you do not show up for your appointment, or cancel within 36 hours of your appointment time, we will consider that a no-show. No-show appointments may be subject to a $55 fee. If necessary paperwork is not completed prior to 36 hours before your appointment, that will also be considered a "no-show".  No-show fees are the patient’s sole responsibility and must be paid in full before your next appointment. 

We know that unexpected situations sometimes arise. In the case of emergencies or extenuating circumstances, we may waive the no-show fee. Waivers are determined on a case-by-case basis at the practice management's sole discretion. 

If our office must cancel your appointment with less than 24 hours notice, you may choose to meet with a different provider (if available) on the same day, to reschedule, or to cancel. In these circumstances, we will not charge you a cancellation fee.

Exercise Sessions:

We understand that you may need to cancel an appointment occasionally. In such circumstances, please contact us no later than 24 hours before your scheduled appointment time. You may do so by contacting Healthy Bites NY Nutrition, PLLC via phone.  If you do not show up for your appointment, or cancel within 24 hours of your appointment time, we will consider that a no-show. No-show appointments may be subject to a $25 fee. If necessary paperwork is not completed prior to 24 hours before your appointment, that will also be considered a "no-show".  No-show fees are the patient’s sole responsibility and must be paid in full before your next appointment. 

We know that unexpected situations sometimes arise. In the case of emergencies or extenuating circumstances, we may waive the no-show fee. Waivers are determined on a case-by-case basis at the practice management's sole discretion. 

If our office must cancel your appointment with less than 24 hours notice, you may choose to meet with a different provider (if available) on the same day, to reschedule, or to cancel. In these circumstances, we will not charge you a cancellation fee.